Expandable IT LTD - Premier Technical Support Specialists

Technical Support Services
at a glance...

We offer Desktop and Server Support to any business type on either a contract or pay-per-incident basis.

Our experienced team have a long history in the provision of technical support to Windows based systems including:

Windows NT4 Workstation
   Windows 95
   Windows 98
   Windows Me
   Windows 2000
   Windows XP

   Windows NT4 Server
   Windows 2000 Server
   Windows 2003 Server

   Microsoft Exchange Server
(5.5 / 2000 / 2003)

If you take your IT seriously, contact us to discuss how we can help.


			Desktop Support Pay-per-incident (PPI): PPI is a support service which we are able to offer due to our flexible approach to IT support. On-site visits are time consuming for both parties and thus more costly. Therefore we would always try to resolve a problem either over the phone or by remote control before actually visiting the site. We believe that curing a problem quickly should be the main priority. PPI is the least cost effective method of acquiring technical support, but is the preferred method for small businesses who do not want a support contract. Support Contracts: All of our support contracts include a service level agreement (SLA) detailing the provision of an agreed amount of cover for a fixed monthly fee. This is dependant upon the size of the organisation and the level of support you require. We endeavour to be as flexible as possible when it comes to costing so that we can tailor plans to suit all businesses as accurately as possible. Server Support Server issues can be very complex and so fall into a second support category. Server problems are assessed and a price agreed before commencing any work. This cost can be reduced if you enter into a fixed term support or maintenance contract, where you will also receive a priority service level. Why choose us? We are Hull & East Yorkshire's premier technical support specialists, with over twenty years experience in the IT industry. We offer a range of support options to facilitate the speedy resolution of technical issues for your company. We understand how destructive system downtime can be in terms of productivity and loss of business, even over a relatively short period of time. It is therefore crucial that any system failures are addressed quickly and efficiently to minimise business disruption. The technicians behind Expandable IT have a long history in the provision of support to the full range of Microsoft products. We perform hardware swap outs, upgrades to all hardware platforms and support hardware and software issues relating to most popular software packages. Our strength lies in our reputation to get the job done quickly and efficiently which is why our customers have total confidence in us to support their equipment, hardware and software. When things go critically wrong or when an important system requires upgrading/ updating our customers can rely on us. We provide support for healthcare organisations, corporate business and small business users who rely on systems being online for their day-to-day business continuity.